Accountability

Accountable to thecommunities we serve

We hold ourselves accountable to communities, partners and stakeholders through feedback systems, transparency, safeguarding and regular reporting.

Our commitments

Four ways we stay accountable

Strong accountability mechanisms ensure responsible, ethical and effective delivery of our programmes.

Community feedback
Feedback and complaints systems that let the communities we serve be heard.
Transparency
Openness in how our programmes are planned, implemented and reported.
Safeguarding
Safeguarding and protection policies that keep people safe from harm and exploitation.
Regular reporting
Consistent, timely reporting to partners and stakeholders.

Monitoring, evaluation & learning

Our results-based Monitoring, Evaluation and Learning (MEL) framework turns evidence into better programmes.

01
Track performance
Monitor progress and measure the impact of every programme.
02
Inform decisions
Use evidence to guide decision-making and adaptive programming.
03
Stay accountable
Report results to communities, partners and stakeholders.
04
Share lessons
Capture and share lessons learned for continuous improvement.

Organizational capacity

A growing team of experienced professionals, committed to strengthening our systems to enhance effectiveness and ensure high standards of delivery.

Get involved

Partner, fund or collaborate with TCI to strengthen communities across Somalia.

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